The job of check-in clerks at any airport is not a particularly interesting or satisfying one. They simply have to check the tickets of passengers, and take their luggage. The work is mechanical, repetitive and very tiring. The only variation in the routine occurs when things go wrong — when flights are delayed or when they are cancelled due to such things as bad weather, strikes or technical problems. Then the check-in clerks are in the unfortunate position of having to face the angry passengers though the fault is not theirs and they can do nothing to put things right. 1. We understand from the passage that the work check-in clerks does ..... . A) is always greatly appreciated by the passengers B) varies greatly from day to day which makes it more enjoyable C) requires a great deal of skill and creativity D) involves very little contact with passengers E) is both tedious and exhausting 2. According to the passage, a number of reasons may lead to ...... . A) passengers wishing to change the dates of their flights B) a strike among the check-in clerks C) the postponement or cancellation of flights D) the loss of the luggage of passengers E) overcrowding at airports 3. It is pointed out in the passage that when serious problems affecting flights arise at airports, ..... . A) passengers usually wait patiently for the situation to improv B) it is the check-in clerks who encounter the protesting passengers C) passengers are immediately notified by check-in clerks D) it is the primary responsibility of check-in clerks to solve them E) check-in clerks are required to explain, in detail, what has caused them The turning point of World War I came sometime in 1916. This was the year of the famous Battle of the Somme. It was also the year when the Liberal Government in Britain was defeated after a crisis in industry and a sudden great rise in prices. Lord Kitchener, the national hero and the one who led the war, was tragically drowned in this same year. Douglas Haig replaces Kitchener as the one to direct military policy, but he never became popular with the people as Kitchener had been, because he seemed coldly indifferent to the fates of the soldiers he commanded. 4. According to the passage, it is clear that the year 1916 ……….. . A) brought the Liberal Government a widespread popularity in the country B) brought Britain and her allies the final victory of the war C) will always be remembered as the year when the British people grew more ****ful D) was the year when Britain suffered many defeats in the war E) was a historic one for Britain for various reasons 5. The writer suggests that, unlike Lord Kitchener, Douglas Halg ……… . A) really had all the qualities required of a military commander B) soon became a war of hero for his country C) showed no sympathy for the soldiers under his command D) was highly qualified and experienced in military maters E) gave much importance to gaining popularity among the people 6. The writer points out that the Liberal Government in Britain last power .…. . A) because the economic situation took a serious turn B) since so many soldiers had died in the Battle of the Somme C) a very short time after Lord Kitchener was drowned in a very tragic way D) even though a change of government is damaging in time of war E) as a result of the military policies it had introduced By the beginning of the eighteenth century, the population of Tokyo had grown about 1 million, making it largest city in Japan and one of the most populous in the world. An especially lively section of the city was along the Sumida River, where pleasure boats and parties were common and whose banks were lined with fashionable teahouses. Tea was central to the Japanese not only in their homes, but in the public life as well. In the bustling urban centres of 18th –century Japan, teahouses served a role similar to the one played by coffee-houses in Europe which were centres of discussion and entertainment. 7. We learn from the passage that the Sumida River ………….. . A) separated the poor area of Tokyo from the rich one B) could be dangerous and so boats rarely used it C) ran through one of the most popular parts of 18th –century Tokyo D) was a busy waterway since it was the commercial centre of the city E) has recently lost its popularity among the people of Tokyo 8. The writer points out that, in the eighteenth century, there was ………… . A) an effort among other Japanese cities to imitate the social life of Tokyo B) a sudden increase in the population of Tokyo C) a growing interest among the people of Tokyo in European coffee-houses D) a widespread desire among the young in Japan for all kinds of entertainment E) a great likeness between Japan’s tea-houses and Europe’s coffee-houses 9. We can understand from the passage that no city in 18th –century Japan ……….. . A) could complete with Tokyo’s cultural life B) had as many tea-houses as Tokyo had C) had established as many centres of entertainment as Tokyo had D) had as large a population as that of Tokyo E) consumed as much tea as Tokyo did Answer Keys; 1.E, 2.C, 3.B, 4.E, 5.C, 6.A, 7.C, 8.E, 9.D.